2013 Speakers

Amrita Banta

Managing Director, Agility Research & Strategy

Amrita Banta is the Managing Director of Agility Research & Strategy. A passionate researcher at heart, Amrita’s 18 years of experience working across various markets in Asia has helped her drive Agility’s core business on the affluent consumer.

Amrita’s career began in the advertising business in India, where she worked for leading companies Lintas and J. Walter Thompson. Prior to Agility, Amrita headed the Asia operations of a NASDAQ-listed global online research firm, growing their international business out of Asia.

Combining her deep expertise in consumer research with a business focus in helping clients grow their market share, Amrita has carried out over 300 consulting engagements for blue-chip companies across various industries.

Amrita has a keen focus on branding, marketing and designing bespoke engagements to help clients with their research and strategy needs. At Agility, she leads a team with over 30 years’ combined experience in understanding the affluent consumer and how brands can engage with this growing segment.

Amrita holds a Master’s degree in English Literature from St Stephens College in Delhi, India. In her free time she is a soccer mom, a yoga instructor and an avid traveller.

Lord (Sebastian) Coe

Olympic athlete, chairman of the British Olympic Association and former chairman of the London Organising Committee for the Olympic Games

Using his political skills, his strategic know-how and a true passion for sport, Lord Sebastian Coe headed the team that won the bid to host the 2012 Olympics in London. Seven years later, Prime Minister David Cameron thanked him for “lifting the hearts of the nation” after organising the most successful Games of modern times.

Seb Coe first made his name as one of the greatest athletes of his generation, setting twelve world records over four distances, and winning four gold and three silver medals in the Olympics and European Championships. He records the triumphs and setbacks of his sporting career in his autobiography, Running My Life, noting: “You don’t become a champion by turning up and hoping to get lucky.”

Before he took on the Olympic role Seb served as a UK Member of Parliament, a Government Whip and Private Secretary to William Hague. He also set up a chain of health clubs and acted as a global advisor to Nike.

Seb was honoured to accept a Life Peerage in 2002, becoming Lord Coe of Ranmore. He has since been appointed a KBE, and was named ‘Greatest Briton’ in the Morgan Stanley Awards. He remains Vice President of the IAAF, and was elected Chairman of the British Olympic Association in November 2012. A month later he accepted the Lifetime Achievement award at the annual BBC Sports Personality of the Year ceremony.

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Jean-Luc Chassigneux

Managing Director, Dutyfly Solutions

Jean-Luc has been involved in the travel business since 1989, when he joined Paris-based Lagardère Services, owner of the Relay and Aelia Duty Free retail concepts among others. He has held a number of senior positions within the group both in France and beyond, at various times serving as CEO of the group’s businesses in Canada, Romania and the UK. In 2010 he was appointed CEO at Dutyfly Solutions, the inflight concessionaire that is a 50:50 joint venture between Aelia and Servair. 

Dutyfly offers a complete service in managing onboard duty free sales. The service offered by the company covers selecting products in agreement with airlines, purchasing, defining the pricing policy, managing bonded storage, packing the trolleys, handling and reporting all sales data and financial figures to its airline partners. International airlines on which Dutyfly Solutions operates include Air France, Iberia, Alitalia, Air Caraibes and Czech Airlines.

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John Gerzema

Author, Social Strategist and Consultant

John Gerzema is a pioneer in the use of data to identify social change and help companies anticipate and adapt to new trends and demands. An author, speaker and consultant, his books have appeared on the best seller lists of the New York Times, Wall Street Journal, USA Today, Fast Company, The Washington Post, Bloomberg Business Week and The Week. His management articles were chosen among Strategy & Business “Best of the decade”. A sought-after analyst on leadership, marketing and consumer insights, John’s ‘Trend Watcher’ column for Inc. Magazine is widely read.

A frequent analyst on television and radio, John’s talks for the TED global set of conferences have been viewed by hundreds of thousands of people online. As Executive Chairman overseeing insights for Young & Rubicam Group and WPP’s BAV Consulting, his latest book, The Athena Doctrine: How Women (And The Men Who Think Like Them) Will Rule the Future, explores the rise of feminine competencies and values and their impact on leadership, policy and innovation.

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Peter Harbison

Executive Chairman, CAPA - Centre for Aviation

Peter Harbison established the Centre in 1990. Today it is the world’s most prolific B2B aviation publishing house, currently producing numerous aviation industry newsletters, market analysis, country reports, extensive data products and education and training.
Peter’s career in aviation comprises more than 40 years, in government and the industry, including two years with the Australian mission to the International Civil Aviation Organisation (ICAO) in Montreal and 10 years at a senior level in the International Air Transport Association (IATA) in Geneva. Since establishing CAPA, he has conducted more than aviation 200 consultancy projects.
Peter is also Chairman of CAPA India, which is developing a world first comprehensive aviation training campus, CAPA AeroPark, in India.
He is an aviation lawyer and has been involved in numerous aviation organisations in Australia and internationally.

He holds LLB (Melbourne), LLB (London), LLM (McGill).

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Kadir Ishakoğlu

Business Development Manager, Setur Servis Turistik

A graduate of the Civil Engineering Faculty of İstanbul Technical University, Kadir Ishakoğlu began his career in the duty free industry in 1976 as a sales representative at Setur Duty Free Shop. In 1985 he moved to Unifree Duty Free as store manager, later becoming brand manager in the accessories, confectionery, cigars and tobacco categories.

 From 1997 to 1999 he served as General Manager at Unipuro, the Turkish distributor of Davidoff Cigars. In August 1999 he joined ATÜ Duty Free as General Manager, moving to the same role at Unifree in 2005.

Kadir has been in his current role with Setur Duty Free since 2009. In addition to this, he is assigned as General Secretary of Turkey’s Duty Free Operators and Suppliers Association, established in 2010.

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Erik Juul-Mortensen

President, Tax Free World Association

A founding member of TFWA and a member of its Management Committee since the inception of the Association, Erik Juul-Mortensen served as Vice President from 1986 to 1997, before being elected President in September 1999.

From 1987 to 1991 Erik was Vice President at Danish Distillers Ltd, in charge of the export and duty free division. In 1991 his promotion to Senior Vice President and Export Director followed, and in 1996 he was named Senior Vice President and International Director.

Following the acquisition of Danish Distillers by Stockholm-based V&S Group in December 1999, Erik transferred to V&S International Brands as Senior Vice President and Commercial Director. In 2003 he was promoted to President of V&S Absolut Global Duty Free, with responsibility for the entire V&S portfolio in the global duty free market. In the same period he also served as Managing Director of V&S Deutschland, the German domestic market subsidiary of V&S Group. From 2005 to 2010 Erik served as President of Maxxium Global Travel Retail, a highly successful division of Maxxium Worldwide which was a joint venture between V&S Group, Remy-Cointreau, The Edrington Group and Beam Global Spirits & Wine.

In addition to his responsibilities at TFWA, Erik is also a member of the Supervisory and Managing Boards of the European Travel Retail Council and a board member of the Middle East Duty Free Association and the Asia Pacific Travel Retail Association.

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Stuart McGuire

Chairman, Scorpio Worldwide

Stuart McGuire is the founder and CEO of Scorpio Worldwide, a leading supplier of branded goods to the inflight and travel retail market.

Scorpio’s portfolio of products includes fine fragrances, cosmetics, watches, jewellery, electronics and novelty goods. The company was recently voted Supplier of the Year at the prestigious DFNI Awards in 2012 and been awarded Supplier of the Year three times at the annual Airline Retail Conference.

Today, the company works with most of the world’s airlines and is one of the largest suppliers to many airlines and concessionaires globally. It is also a growing force in the travel retail industry.

Stuart founded the company in 1995, and hails from a family with over 40 years’ experience in the inflight and travel retail business.

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Willie Walsh

Chief Executive Officer, International Airlines Group

Willie Walsh became chief executive of International Airlines Group (IAG) in January 2011, joining from British Airways where he was chief executive from October 2005. 

IAG is the parent company of British Airways, Iberia and Vueling. It is one of the world’s largest airline groups, with 420 aircraft flying to 230 destinations and carrying 68 million passengers each year.

At British Airways, Willie guided the company to its first-ever 10% operating margin in 2007 and introduced permanent changes across the airline to bring it through the worst recession in aviation history in 2008/9. He secured the airline’s long-term strategic objective to establish a transatlantic joint business with American Airlines and Iberia, setting up the merger with Iberia that led to the formation of IAG.

Prior to joining British Airways he was chief executive at Aer Lingus, a position he was appointed to in the aftermath of the September 11 2001 attacks. Faced with bankruptcy and heavy losses, Willie radically restructured the airline, culminating in Aer Lingus posting an €107 million profit in 2004, making it the most profitable state-owned airline in the western world.

Born in Dublin in 1961, Willie joined Aer Lingus in 1979 as a cadet pilot and worked his way through the ranks to become a captain in 1990. He began his move to management in 1989, when he fulfilled various roles in the flight operations department.  He completed a Master of Science in Management and Business Administration at Dublin’s Trinity College in 1992.

Willie is president of the London Chamber of Commerce and Industry. He is married with one daughter and enjoys all sports, especially football and golf.

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Brigitte Wolf

Sales and Marketing Manager, Lufthansa WorldShop GmbH

Brigitte Wolf is a 33-year veteran within the Lufthansa Group. Through her career she has gained vast international market and cultural knowledge, having begun her career with Lufthansa as a ticket agent in 1980 in Chicago, subsequently assuming various positions as Sales Promotion Manager and Sales Manager in Chicago, Detroit and New York. In 1998 she was transferred to Frankfurt to head the Global Travel Agency Key Account Team. In 2000 she transferred to Thomas Cook Germany as Head of Sales for nine tour operators and the airline Condor. With her transfer to the Lufthansa catering subsidiary LSG Sky Chefs in 2004 as Vice President Sales & Services Germany, Central Europe & Sub-Sahara, she gained further valuable experience within the Group. She joined Lufthansa WorldShop in April 2011.

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Stephen Sackur

Stephen Sackur is presenter of HARDtalk, the current affairs flagship on BBC World and News 24. He also presents for Today and the World at One.
Before this, as Europe Correspondent, his remit included reporting day to day political news from European institutions and NATO, as well as breaking news across the continent. He has fronted documentaries on Hurricane Katrina and the fiftieth anniversary of the Suez Crisis.
Stephen joined the BBC Brussels bureau from the United States, where he served as Washington Correspondent. He covered the scandal surrounding Clinton’s impeachment trial, as well as the Presidential elections.
Sackur’s extensive reporting on the impact of September 11 gained particular praise for its analytical portrayal of that event. His insight into the US, its politics and society earned him widespread acclaim, and led to numerous opinion pieces for the American press.
Before moving to Washington, Sackur served as the Middle East Correspondent in Cairo and Jerusalem. He reported on the death of Israeli Prime Minister Yitzhak Rabin and the emergence of the Palestinian Authority. He also broke the story of the mass killing on the Basra road out of Kuwait, marking the end of the first Gulf War.

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