Fresh insight on non-shoppers and the East Asian cruise market

06/10/2017. “To shop or not to shop,” was the dilemma presented by TFWA’s Michele Miranda as she opened the TFWA Research Workshop yesterday evening. Addressing the issue of how to turn the non-shopper into the purchaser, Garry Stasiulevicuis, president of Counter Intelligence Retail, explained that over half (57%) of travellers don’t enter a duty free store.

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Many reasons to be cheerful

05/10/2017. TFWA’s John Rimmer opened this morning’s Inflight Focus Workshop with data that showed that global inflight sales have been under pressure in recent years. In 2016, they stood at US$2.5 billion, a 6.6% decline on the previous year, and a similar figure to 2009, according to Generation Research.

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Solving the digital dilemma

03/10/2017. With passenger traffic growth outstripping duty free and travel retail sales, and competition from online retailers growing ever stronger, this morning’s TFWA Digital Focus Workshop gave delegates insight into how to use digital techniques to engage the traveller more effectively. The session explored the latest initiatives in digital and online marketing, along with the solutions being launched by airports, retailers and brands.

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A global view of duty free and travel retail at TFWA World Exhibition & Conference

02/10/2017. Opening the second half of this morning’s conference, David Rowan, editor-at-large at award-winning technology and trends magazine WIRED, spoke about how advances in technology will transform traveller behaviour.

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A lot to hope and work for

02/10/2017. TFWA president Erik Juul-Mortensen opened today’s TFWA conference by highlighting that this is the year in which we celebrate 70 years since the opening of the first airport duty free shop at Shannon Airport in Ireland. 

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Technology top of mind

27/07/2017. If duty free and travel retail has until recently been hesitant to embrace digital technology, the industry is now making up for lost time. To help accelerate the process, this year’s TFWA World Exhibition & Conference (1-6 October in Cannes) will have a strong digital flavour.

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The Review: Cannes recaptured

26/10/2016. Arguably the most intense week in duty free and travel retail’s annual calendar, TFWA World Exhibition & Conference has so much going on that it can be difficult to see everything on offer. Especially when there are more exhibitors than ever before, as happened at the recent 2016 edition.

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Plan for Cannes

14/09/2016. To get the most from duty free and travel retail’s global summit, TFWA World Exhibition & Conference in Cannes (2-7 October), it’s important to plan ahead. TFWA has created a range of digital resources to help you hit the ground running.

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The work / play balance

24/06/2016. How many deals sealed on the Exhibition floor began with a chance encounter one evening over a glass? We’ll never know, but delegate feedback suggests that networking is just as important as formal meetings at TFWA World Exhibition & Conference in Cannes, the next edition of which runs from 2 to 7 October.

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1/ Beware of fraudulent accommodation providers
It has come to our attention that unknown third parties are calling exhibitors and visitors, supposedly on behalf of TFWA, to enquire about hotel rates or to acquire information about hotel bookings.
Please be aware that TFWA is making no such approaches to exhibitors and visitors on this issue and we strongly recommend that you exercise extreme caution should you be contacted in this way.
Who are they?
Show participants have reported falling victim to fraudulent accommodation providers using names such as
Corporate Booking Services - CBS International, Global Housing Services, Corp., Gold Exhibitions, EU Convention Bureau,, Concierge Plus Group, Global Living Group, The Ultimate Living Group, Riviera Network, Business travel International, Expo Travel Group, Splendor Global, Universal Shows, Universal Events, Premier Destinations, Euro-Events, Biz Trade Shows, Go Fair Ltd, World Expo Plus, Expo Pros, Euro Concierge Net, Capital Exhibitions, Originata Events or Euro Events Expo (this is not an exhaustive list).
How can you avoid these frauds?
Before making any commitment with an unknown accommodation provider, we recommend that you:
- Check thoroughly all documentation from the provider. In France, all property rental and travel agencies must be licensed and hold a bank guarantee and civil liability insurance. These details must appear on all company documentation including the website. 
- Be wary of our logos on accommodation providers’ websites. The TFWA name and event titles are sometimes used unlawfully.
- Book through our exclusive hotel booking platform where you can benefit from special hotel rates.
How do the frauds work?
- A fraudulent venture repeatedly emails our show participants with accommodation offers for the event.
- Their website and/or emails feature our show name and logos, creating an impression of authenticity.
- They promote attractive deals with local accommodation providers.
- Once payment has been received, the ‘company’ generally disappears and can no longer be contacted.
Please also note that bookings made through the official hotel reservation platform are absolutely secure.
2/ Beware of the fraudulent listing services "Expo guide" and "International Fairs Directory"
We would also like to warn exhibitors, should they be contacted by companies named "Expo Guide" or "International Fairs Directory", that they are online listing services and are in no way affiliated with TFWA or its official exhibition guide. The use of our association name and show name by these companies has been made without our authorization. We therefore urge exhibitors to be cautious and encourage them to contact us when receiving these types of solicitations from unfamiliar sources.
TFWA World Exhibition & Conference Exhibition Directory
TFWA World Exhibition & Conference Product Showcase
TFWA Digital Village