News

Different routes, same destination

18/07/2017. Thanks to the relentless march of e-commerce, shopping is increasingly an online experience these days. But the complexities of cross-border travel mean flexibility and creativity are needed to give duty free and travel retail a digital dimension. 

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Redefining the relationship

26/05/2017. New technologies and online habits are reshaping the way consumers interact with brands, both physically and digitally. This has important consequences for travel retail, as a new TFWA-commissioned report from Portland Design shows.

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In-store, inflight and in the Village

21/04/2017. Drawing interest from companies right across the digital spectrum, TFWA Digital Village continues to attract exhibitors for its technology showcase in Cannes later this year.

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Tech, travel & beauty

09/03/2017. A major force in cosmetics, L’Oréal is also a leader in the field of ‘connected beauty’. Thomas Laroia, Head of Digital at L’Oréal Travel Retail, talks about using technology for the benefit of today’s travellers.

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Chocolate goes digital

24/02/2017. Mondelez World Travel Retail has recently won a Moodie Davitt Digital Award for the Best Use of Social Media by a Brand. Category Development Manager Piotr Pilui explains how the company is using technology to reach travellers.

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In search of apps

16/02/2017. It was Apple’s iPhone ad that coined the phrase “There’s an app for that”, but despite the availability of more than a million smartphone applications for everything from locating your parked car to sensing paranormal activity, few exist for duty free shopping.

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Travellers: the online opportunity

13/02/2017. A love of smartphones and the availability of airport Wi-Fi means many passengers spend their time online while waiting for their flights, rather than browsing the duty free store. Brands and retailers may be missing a trick, according to recent research commissioned by TFWA.

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