Services

TFWA offers a wide range of services to assist you prior to and during the exhibition.  The quality of the services available at the exhibition improve year on year - the business centre, press centre and internet area all help you to make the most of your visit to TFWA Asia Pacific Exhibition & Conference.

Shuttle Service

Getting to and from the Exhibition is made easy by our shuttle buses which call at all the official hotels.

Press Centre

Location: Level 1
The Press Centre provides all registered journalists with an area to unwind, conduct interviews and source information relating to the exhibition.

Internet Area

Location: Basement 2
The internet centre offers everyone the opportunity to get connected on site!

Wifi Service

TFWA is pleased to provide free WIFI access within the exhibition halls.
Please choose the SSID TFWA_APE&C and enter TFWA2014 as password.

Bars

TFWA Asia Pacific Bar : Level 4
Asian Bar: Basement 2
Western Bar : Basement 2
Sushi Bar: Level 1

Ideally located, the bars offer several convenient on-site meeting points during exhibition hours and serve light meals throughout the day.

Business Centre

Location: Basement 2
A dedicated staff will assist you with all your secretarial requirements.

Well-Being Area

Location: Level 1
The Well Being Area offers relaxing massages designed to help you focus on the business ahead.

Cloakroom

Location: Basement 2 & Level 1 
For your convenience, cloakroom facilities are available on entering the exhibition.

Smoking Lounge

Location: Basement 2
A dedicated smoking lounge is located within the exhibition hall.

Travel & Hotel desk

Location: Basement 2
The Pacific World team will be pleased to assist you with your travel and hotel requests, including any queries.

IMPORTANT NOTICE TO EXHIBITORS & VISITORS

1/ Beware of fraudulent accommodation providers
It has come to our attention that unknown third parties are calling exhibitors and visitors, supposedly on behalf of TFWA, to enquire about hotel rates or to acquire information about hotel bookings.
Please be aware that TFWA is making no such approaches to exhibitors and visitors on this issue and we strongly recommend that you exercise extreme caution should you be contacted in this way.
 
Who are they?
Show participants have reported falling victim to fraudulent accommodation providers using names such as
Gold Exhibitions, EU Convention Bureau stareventz.net, Concierge Plus Group, Global Living Group, The Ultimate Living Group, Riviera Network, Business travel International, Expo Travel Group, Splendor Global, Universal Shows, Universal Events, Premier Destinations, Euro-Events, Biz Trade Shows, Go Fair Ltd, World Expo Plus, Euro Concierge Net or Euro Events Expo (this is not an exhaustive list).
 
How can you avoid these frauds?
Before making any commitment with an unknown accommodation provider, we recommend that you:
- Check thoroughly all documentation from the provider. In France, all property rental and travel agencies must be licensed and hold a bank guarantee and civil liability insurance. These details must appear on all company documentation including the website. 
- Be wary of our logos on accommodation providers’ websites. The TFWA name and event titles are sometimes used unlawfully.
- Book through our exclusive hotel booking platform where you can benefit from special hotel rates.
 
How do the frauds work?
- A fraudulent venture repeatedly emails our show participants with accommodation offers for the event.
- Their website and/or emails feature our show name and logos, creating an impression of authenticity.
- They promote attractive deals with local accommodation providers.
- Once payment has been received, the ‘company’ generally disappears and can no longer be contacted.
Please also note that bookings made through the official hotel reservation platform are absolutely secure.
 
2/ Beware of the fraudulent listing service "Expo guide"
We would also like to warn exhibitors that should they be contacted by a company named Expo Guide, that it is an online listing service and is in no way affiliated with TFWA or its official exhibition guide. The use of our association name and show name by this company has been made without our authorization. We therefore urge exhibitors to be cautious and encourage them to contact us when receiving these types of solicitations from unfamiliar sources.
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TFWA Asia Pacific Conference & Exhibition in Review