Panel discussion with the regional duty free associations.
Keith Spinks, ETRC
Santiago Llairo, Corporate Affairs & Communication Worldwide Duty Free, JTI 
Sunil Tuli, President, APTRA
Ramesh Cidambi, Director of IT and Logistics, Dubai Duty Free

• Download Keith Spink's presentation

Airline & inflight retail developments.
A review of airline performance in the region, the emergence of the low cost sector and developments within the inflight duty free business in the region.
Keith Hunter, Inflight Duty Free Vice President, Qatar Airways
Selwyn Grimsley, CEO, Tourvest
Rami Madi, General Manager, Traveller Limited

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• Keith Hunter's presentation
• Selwyn Grimsley's presentation

A candid critique of what can be done within airports to increase footfall and penetration and the potential costs of inaction.
Nigel Dolby, Dolby Consulting
Paul Griffiths, CEO, Dubai Airports Company

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An insider view of this high potential but complex market.
Susan Gray, Consultant, Airport Commerce & Talent Management
Deepak Talwar, Chairman, IDFS Tradings (India)

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• Susan Gray's presentation

• Deepak Talwar's presentation

A diverse perspective on the potential and the challenges for travel retail in
the Middle East.
Nilesh Khalkho, CEO, Sharaf Electronics
Revic Tantoco, Marketing Manager, IDFS (Morocco)
Abdel Kader Katamish, Vice President Duty Free Shops, Egyptair

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• Nilesh Khalkho's presentation
• Revic Tantoco's presentation
  

Phil Humphreys, Managing Director, Global Travel and Middle East, Diageo

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• Phil Humphreys' presentation
• Phil Humphreys' speech

Anthony Chalhoub, MEDFA President

(limited to 100 participants)

• Dermot Davitt, Editor, The Moodie Report
• Doug Newhouse, Editor, The Travel Retail Business
• Susan Gray, Consultant, Airport Commerce & Talent Management
• René Carayol, CEO, Inspired Leaders Network