Kotozna
NEW

Kotozna

Digital customer engagement solutions
Services to travellers
In-store customer engagement solutions
Data

Kotozna is a travel tech startup from Japan, reshaping the tourism and tax-free retail landscape. Our ChatGPT-powered chatbot, LaMondo, integrates AI-driven digital brand ambassadors and sophisticated wayfinding technology to automate customer service. Customer receive highly accurate, real-time, personalize shopping assistance in multiple languages, enhanced with digital maps and indoor positioning. Kotozna knows tourism, with Kotozna In-Room our multilingual digital concierge for hotels currently serving over 500 hotels in Japan, Thailand, and the US. Meet us at TFWA i.lab Asia to see how LaMondo can transform your customer interactions and drive your sales. 

Website : https://kotozna.com/en

2024
Level 1
i.lab 1
TFWA i.lab Asia