TFWA i.lab 2022
TFWA i.lab is a year-round forum for fresh thinking about all aspects of the traveller experience. A hybrid format means new ideas can be shared online via TFWA 365 and physically at TFWA events.
Catch the latest developments in the dedicated TFWA i.lab space during our shows, or join the conversation here

TFWA i.lab – A Showcase evolves
In the last few years, brands and retailers have shown growing enthusiasm for expertise that could help meet the changing expectations of travellers today. TFWA i.lab’s more flexible forum format aims to encourage the flow of ideas between businesses in duty free and travel retail and innovators from outside the channel.

Covering areas like mobile and digital technology, data analytics, e-commerce, traveller research, sustainability and corporate citizenship, TFWA i.lab invites industry players to explore new ways of doing business while showing those unfamiliar with travel retail the opportunities it offers.

Innovation in Action Are you IN?
In 2023, TFWA i.lab will make its Asian debut in Singapore. View the programme for TFWA i.lab Asia during TFWA Asia Pacific Exhibition & Conference (7-11 May 2023 at the Marina Bay Sands Expo & Convention Centre, Level 1) here

Exhibitors are active in the following spaces:

  • Digital customer engagement
  • In-store customer engagement
  • Sustainability
  • Data
  • Services to travellers

This year also sees TFWA i.lab return to Cannes, running alongside TFWA World Exhibition & Conference (1-5 October 2023 at the Palais des Festivals).
For a flavour of TFWA i.lab’s previous appearance in Cannes last year, click HERE
View the participating companies for TFWA i.lab during TFWA World Exhibition & Conference 2022 here